Shipments and Returns
Packages are generally dispatched within 2 days after receipt of payment and are currently shipped via POSTNET only. We will provide you with a link to track your package online. Future shipping options under investigation. NO International orders as yet.
Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.
Boxes are amply sized and your items are well-protected.
If you wish to return a product, email correspondence to be send to info@modelmania.co.za with detailed information. Products are checked before being shipped for defects and will not be send if any defects are present.
No guarantees on R/C equipment, especially if it was used. If it doesn't work out of the box, please inform the shop immediately. If an item is to be returned, the onus is on the buyer to get the item back in the shop. A handling fee equal to 10% of the purchase price will be payable for returned items.